Privacy Policy
Last updated: 2024-12-18
1. Introduction
Welcome to ORCA (Order Ready Commerce Automation). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details when you provide them through forms or communications.
- Usage Information: Data about how you interact with our website and services, including IP address, browser type, and pages visited.
- Cookies: We may use cookies to improve user experience and analyze website performance.
2.1 QuickBooks Online Data
When you connect ORCA to QuickBooks Online, we access and process certain financial and business data to provide order automation, inventory management, and related services. The data we collect from QuickBooks may include:
- Customer and vendor names
- Invoices, payments, and transaction details
- Inventory items and quantities
- Order and fulfillment statuses
We do not store or process sensitive financial information such as credit card details or bank account numbers.
3. How We Use Your Information
Your information may be used for the following purposes:
- To provide and improve our services.
- To communicate with you regarding updates, support, or inquiries.
- To analyze and enhance the performance of our website.
- To comply with legal obligations.
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information in the following cases:
- With service providers who help us operate and improve our services.
- To comply with legal obligations or respond to lawful requests from authorities.
- To protect our rights, property, or the safety of others.
4.1 Sharing with QuickBooks Online
We share data with QuickBooks Online only to facilitate synchronization between your ORCA account and QuickBooks. We do not sell or distribute your QuickBooks data to any third parties except as required for legal compliance.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. You can manage or disable cookies through your browser settings. Note that disabling cookies may impact the functionality of our services.
6. Data Security
We implement industry-standard security measures, including encryption, access controls, and secure transmission protocols, to protect your data from unauthorized access, disclosure, or loss. When handling QuickBooks Online data, we comply with security best practices to ensure its integrity and confidentiality.
While we strive to maintain the highest security standards, no system can be completely immune to risks. If you suspect any unauthorized access or data security issue, please contact us immediately at support@killerwarehouse.com.
6.1 QuickBooks Online Data Retention & Deletion
Your QuickBooks-related data is stored only as long as necessary to provide our services. You may disconnect ORCA from QuickBooks Online at any time, and we will cease further data access. You can request data deletion by contacting us at support@killerwarehouse.com.
7. Your Privacy Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving communications from us.
- Request information about how your data is being used.
To exercise your rights, please contact us using the information below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. Your continued use of our services signifies your acceptance of these changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: support@killerwarehouse.com
Phone: (435) 612-0363